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Privacy Policy

Last Updated: December 13th, 2024

Introduction

This Privacy Policy outlines the types of information SimPictures collects from you, how the information is used and shared, and the measures taken to ensure your data is handled responsibly.

This Policy applies to your access and use of the website, services, and content at simpictures.com , app.simpictures.com  and other subdomains of simpictures.com (collectively, the "Service"). By using the Service, you consent to the practices described in this Policy. If you do not agree with any part of this Policy, do not use the Service.

This Policy is regularly reviewed and updated to reflect changes in practices or legal requirements. The "Last Updated" date at the top indicates when the latest changes were made. It is recommended you to review this Policy periodically to stay informed about how your privacy is protected.

If you have any questions or concerns about this Policy or data practices, please contact Support at legal@simpictures.com .

What Information Is Collected?

SimPictures collects the following types of data from users:

Account Information: This includes your username, email address, and password. This information is essential for creating and managing your account.

Profile Information: We gather details that you choose to share on your profile, such as:

  • Profile image
  • Banner image
  • Short bio
  • Detailed bio
  • Home airport

Pictures: When you upload images, we collect the images along with all associated metadata (e.g., upload date, location data, etc.).

Usage Data: We track information related to your interaction with our platform, including:

  • Your public IP address
  • Approximate geographic location, which includes country and city
  • Browser type and version
  • Likes you leave on pictures and comments
  • Comments you leave on pictures

Activity Logs: We maintain logs of your actions on SimPictures for purposes such as improving the service and ensuring user security.

Support Requests: If you contact us for support, we collect the details of your request and any information you provide in your email.

How Is Your Information Collected?

SimPictures collects and processes your data in the following situations:

  • Account Creation: When you create a new account, SimPictures collects your account information and profile details.
  • Account Sign-In: Upon signing into your account, SimPictures verifies your credentials and log your access.
  • Profile Updates: If you edit your account or profile settings via the settings page or other areas of the site, your information gets added or updated accordingly.
  • Engaging with Content: Your likes and comments on pictures are collected whenever you interact with the content on our platform.
  • Picture Uploads: When you publish a picture, SimPictures collects the image and its associated metadata you entered.
  • Support Communication: If you reach out for support, SimPictures collects the information you provide in your request for assistance.

How will your data be used?

SimPictures collects your data to:

  • Enable you to create, manage, and update your account information
  • Allow you to publish your pictures and associate metadata with them
  • Save and display your likes, comments, and other interactions
  • Send you email notifications related to your account or activities
  • Send you promotional notifications, but only with your explicit consent
  • Allow moderators to monitor user actions and enforce the Terms of Service
  • Prevent spamming and bot activity through security measures (e.g., CAPTCHA)

Here are the Privacy Policies of Third-Party services SimPictures uses for operation:

How is your data stored?

SimPictures securely stores your data using Supabase, MongoDB Atlas and Amazon Web Services, all of which are cloud-based platforms.

  • Supabase: Data stored in Supabase is hosted on secure servers managed by Amazon Web Services (AWS) in Frankfurt, Germany. AWS maintains rigorous security standards, including encryption at rest and in transit, compliance with industry standards like ISO 27001, and regular security audits.
  • MongoDB Atlas: The database is managed through MongoDB Atlas, a cloud-hosted database service that provides advanced security features such as end-to-end encryption, automated backups, and multi-factor authentication. Data is stored on secure servers in Stockholm, Sweden, and Atlas is compliant with several industry-recognized security standards, including SOC 2 Type II and GDPR.
  • AWS S3: S3 is a file storage used for storing all kinds of images, s3 bucket is located in Stockholm, Sweden. Please note that all images you upload are publicly available.

Your Data Protection Rights

SimPictures is committed to ensuring that you are fully aware of your data protection rights. You are entitled to:

Right to Access: You can request copies of your personal data, which you will be provided within one month of receiving your request.

Right to Rectification: If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct it.

Right to Erasure: You can ask us to delete your personal data when:

  • It is no longer necessary for the purposes for which it was collected.
  • You withdraw consent on which the processing is based.
  • You object to processing under certain conditions.

Right to Restrict Processing: You can request that we limit the processing of your personal data under specific conditions.

Right to Object: You have the right to object to our processing of your personal data based on legitimate interests.

Right to Data Portability: You can request the transfer of your data to another organization or directly to you, where technically feasible.

To exercise these rights, please contact us at legal@simpictures.com .

If you wish to withdraw consent for data processing, please inform us via the same contact method.

If you believe your request has not been adequately addressed, you have the right to lodge a complaint with the appropriate data protection authority.

Data Retention

SimPictures retains your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. The criteria used to determine retention periods include:

  • The duration of your relationship with us (e.g., while your account is active).
  • The existence of a legal obligation to retain the data.

Children’s Privacy

SimPictures does not knowingly collect personal data from children under the age of 13. If you believe that a child under 13 has provided us with personal data, please contact support at legal@simpictures.com .

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. Please see more about cookies usage on Cookies Policy  page.

Privacy policies of other websites

SimPictures contains links to other websites. This privacy policy applies only to SimPictures, so if you click on a link to another website, you should read their privacy policy.

Support

If you have any questions about SimPictures Privacy Policy, the data that is held on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact support at legal@simpictures.com .

How to Contact the Appropriate Authority

If you have any concerns about how your personal data is being handled or if you wish to report a complaint, you can contact your local data protection authority. For residents in the EU, this would be the relevant Data Protection Authority in your country. A list of these authorities can be found at European Data Protection Board .